Service & Support

Jobak Engineering offers a comprehensive service backup manned by a team of experienced engineers, highly trained and experienced technicians and a fully equipped mobile workshop.  We provide after sales support in 3 categories.

Service Contracts

Jobak Engineering has service contracts with leading businesses such as Mukwano Industries, Madhvani Industries, Ruparellia Group, Nile Breweries, Uganda Breweries, Tullow Oil, among others. As part of the service contracts we offer, we inspect the existing equipment and make recommendations for improvements and/or modifications to facilitate testing and identification of potential problems. We also carry out routine tests on the equipment every three months and submit a report detailing the condition of the equipment with recommendations on what needs to be done. In the course of a contract when we receive a report that the equipment is not working, we immediately send a qualified technician to check the equipment at no extra charge. There is no limit to the number of such emergency visits in any one year.

Borehole Field Services

Jobak Engineering provides technical assistance to ensure the correct equipment is installed in a borehole. Each borehole is specific in its requirements and we have a wide range of borehole pumps to cover a wide spectrum of requirements. Our engineers, using the drillers report, provide advice on the pump suitable for each borehole. Our Installation Crew Teams are equipped with mobile gantries for installing borehole pumps. The Borehole field service technical team is dedicated to field trouble shooting, repairs and maintenance throughout the country. We also offer Borehole Test pumping Services for new and old boreholes whose yield requires to be ascertained.

 Workshop Repair

Jobak Engineering provides repair services to customers for all the electromechanical equipment we supplied. We have a fully equipped workshop with testing bays for the complete range of pumps and motors we sell, backed by a team of experienced, qualified master technicians capable of repairing the whole range of products.